Privacy Policy
Specialized Realty (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have regarding your information when
you visit https://www.specializedrealty.com or otherwise interact with us.
1. Information We Collect
We may collect the following categories of personal information:
- Contact information you provide directly, such as your name, email address, mailing
address, and telephone number, when you complete a form on our website, submit a
rental application, or otherwise contact us. - Communication content you provide when corresponding with us by email, text
message, or phone. - Property-related information relevant to a transaction, lease, listing, application, or
property-management matter. - Technical information automatically collected when you visit our website, such as your
IP address, browser type, device information, pages viewed, and the date and time of
your visit.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the real-estate, leasing, sales, development, and
property-management services you have requested. - Communicate with you about properties, transactions, appointments, applications, and
account matters. - Send SMS / text messages to phone numbers you have voluntarily provided and for
which you have given consent (see Section 5). - Maintain and improve our website and services.
- Comply with applicable laws, regulations, and legal processes, including California
Department of Real Estate (DRE) requirements.
3. How We Protect Your Information
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal information is limited to employees, agents, and service providers who need it to perform their job functions. While no method of transmission or storage is 100% secure, we work to use commercially reasonable means to protect your information.
4. Sharing of Information
We do not sell your personal information. We may share information only with:
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- Our employees, licensed agents, and authorized representatives, on a need-to-know
basis. - Service providers who help us operate our business (for example, our communications,
property-management, and IT vendors), bound by appropriate confidentiality obligations. - Government authorities or other parties when required by law, subpoena, or other legal
process, or to protect our rights, property, or safety.
- Our employees, licensed agents, and authorized representatives, on a need-to-know
5. Your Rights and Choices
You have the right to:
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- Access the personal information we hold about you and request a copy.
- Correct information you believe is inaccurate or out of date.
- Request deletion of personal information we hold about you, subject to legal or
contractual record-keeping obligations. - Opt out of marketing or promotional communications at any time.
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To exercise any of these rights, contact us using the information in Section 8. California residents may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA); we will honor verifiable requests as required by those
laws.
6. SMS Opt-In and Opt-Out
Specialized Realty sends text messages only to individuals who have provided their phone number to us and have affirmatively opted in (for example, by checking the SMS-consent box on one of our forms). By opting in, you agree to receive text messages from Specialized Realty related to our business communications, such as coordination with vendors, contractors, employees, and authorized parties about appointments, maintenance, property matters, and similar conversational topics.
You can opt out at any time:
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- By replying STOP to any SMS message you receive from us; or
- By contacting us directly at 818.546.1212 or info@specializedrealty.com and asking to
be removed from our SMS list.
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Specialized Realty — RingCentral SMS Compliance
After you opt out, we will not send you further SMS messages other than a one-time confirmation that you have been unsubscribed. For help, reply HELP to any SMS message, or contact us at the phone number or email above. Message and data rates may apply, and message frequency may vary.
7. Policy Updates
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy and post the updated version on this page. Material changes will be highlighted on our website. Your continued use of our website or services after the updated policy is posted constitutes acceptance of the revised policy.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise any of your rights, please contact us at:
Specialized Realty
213 N. Orange Street, Suite A, Glendale, CA 91203
Phone: 818.546.1212
Email: info@specializedrealty.com
CA DRE 01275825
9. Accessibility
We are committed to making this Privacy Policy easy to find and easy to read. A link to this policy is available in the footer of every page of https://www.specializedrealty.com. If you have difficulty accessing this policy or need it in an alternative format, please contact us using the information above and we will make reasonable efforts to accommodate your request.